Refund Policy

Last Updated: November 20, 2023

1. Free Plan

OnlineReceiptMaker offers a completely free plan that allows you to create receipts with our basic templates. The free plan includes a watermark on generated receipts and provides access to essential features at no cost.

2. Paid Subscription Plans

We offer paid subscription plans with enhanced features including:

  • Complete removal of watermarks from all receipts
  • Full customization capabilities and advanced editing tools
  • Access to premium templates
  • Priority customer support
  • Additional export options

3. Refund Policy for Paid Subscriptions

We offer a 7-day money-back guarantee for all new paid subscriptions. If you are not satisfied with your subscription within the first 7 days of purchase, you can request a full refund.

Refund Eligibility:

  • Refund requests must be made within 7 days of the initial subscription purchase
  • The 7-day guarantee applies only to first-time subscribers
  • Refunds are not available for subscription renewals
  • Refunds will be processed to the original payment method within 5-10 business days

4. Subscription Cancellation

You can cancel your subscription at any time from your account settings. Upon cancellation:

  • You will continue to have access to paid features until the end of your current billing period
  • No further charges will be made after cancellation
  • Your account will automatically revert to the free plan after the billing period ends
  • No refunds are provided for partial months or unused time on monthly subscriptions
  • Annual subscriptions are not eligible for refunds after the 7-day guarantee period

5. How to Request a Refund

To request a refund within the 7-day guarantee period, please contact us at:

  • Email: support@onlinereceiptmaker.com
  • Include your account email and order/transaction ID
  • Provide a brief reason for your refund request (optional but helpful)

6. Exceptions

Refunds may be denied if:

  • The refund request is made after the 7-day guarantee period
  • There is evidence of abuse or violation of our Terms of Service
  • The account has previously received a refund
  • Excessive usage of the service has occurred before the refund request

7. Contact Information

If you have any questions about our refund policy or need assistance, please contact us:

Email: support@onlinereceiptmaker.com

Website: onlinereceiptmaker.com

We strive to respond to all inquiries within 1-2 business days.

Quick Summary

  • ✅ Free plan available - No credit card required
  • ✅ Paid plans start with 7-day money-back guarantee
  • ✅ Cancel anytime - No long-term commitment
  • ✅ Full customization and watermark removal on paid plans
  • ✅ Automatic downgrade to free plan after cancellation